Online Help - ProDictate

The log files for the service ProDictate ProDictateService are located in:

C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Brainworks\ProDictateService\LOGS

The MS SQL Server is available in the free version "EXPRESS" for small to medium sized applications with limited data growth.

However, Microsoft offers this version only without SQL Agent. This may be used for the scheduled execution of stored orders such as database backups.

To use automated tasks even with an express version, is suitable command-line program Sqlcmd.exe in combination with a Windows scheduled task. To do this, follow these steps on the SQL Server system.

1. Create a SQL file with the desired function (in this database backup):

BACKUP DATABASE ProDictate
TO DISK = 'C: \ ProDIctate.bak'
GO

Place the file in the file system (eg as BackupProDictate.sql) from.

2. Create a batch file with the following call:

sqlcmd-S ServerName-E-i
C: \ BackupProDictate.sql

Replace "servername"with your SQL Server instance and place the file in the file system (such as BackupProDictate.bat) from.

3. Now, the scheduled task to create the batch file to call stored in the system environment with the desired execution times.

Follow these steps to resolve the problem:

1. Download the file http://ftp.mybrainworks.eu/liscon/20110328_vcredist_x86.zip
2. Check if a previous installation of vcredist_x86.exe on the Citrix server/PC exists and uninstall it.
3. Install vcredist_x86.exe on the Citrix Server or PC
4. Delete the contents of the user's folder: C:\Documents and Settings\%USERNAME%\LocalSettings\Application Data\assembly
5. Connect to the Citrix Server or PC and test the playback.

Please install vcredist_x86 at the ProDictate server and restart the IIS Server.

The ADS synchronizations can not access the server ProDictate.
Please check the entry "webservice"in the file

C:\Program Files\Brainworks\ADSync\AdSynchApp.exe.config

The assembly folder is under:

C:\Documents and Settings\Administrator\Local Settings\Application Data\assembly

ProUploader service automatically processed data inputs into ProDictate.

The ProUploader Service is a Windows service that monitors data input in the background
and transfer the dictations to ProDictate.

1.Start services.msc -> ProDictate file uploader -> Stop the service.
2.Open the folder C:\Program Files\Brainworks\FileSyncService\ and click uninstall.bat.
3.Delete the old ProUploader Service
4.Install ProUploader a new version.
5.Edit the configuration file in the folder C:\Program Files\Brainworks\FileSyncService
6.Click install.bat to install the service.
7.Click then start.bat to start the service.

Delete the plugin under c:\program files\office\office\10\microsoft addons. On the next start comes the question of whether the plugin should be disabled.

Add-In for Outlook 2007:

Tools -> Trust Center -> Add-Ins
there at the bottom go to the "Exchange Client Extensions". There the add-in can be disabled.

The configuration file on the Liscon ThinClient is stored in the folder /config/thinclient.

Push Ctrl + Alt + C at Liscon Thin Client and login with admin password.

- Click at the administration on "All"
- Click in the middle on "Event Commands"
- At the "Run Command 2" enter "/ config/thinclient/tc-init.sh"
- Click "Change"
- Click on "Save changes"
- Restart the Thin Client

The following settings must be set up to use Thin Clients with ProDictate:

ThinClientSampleRate=8000,
ThinClientUploadBanwidth=0 (zero),
ThinClientDownliadBanwidth=0 (zero)
Speex Abtastrate=SPEEX_NARROW_BAND

The ICA connection should be restarted.

By default, the delete routine is set to 30 days and can be customized.

add key="sweepinterval" value="30"

The settings for the log size can be adjusted in the file "ProDictateClientGlobal.xml.

Complete the below values to suit your needs.

To compare two audio files, proceed as follows:

C:\>md5deep *.wav
b4dd9b46748305fbad2a9584ff565018 C:\filesync_old.wav
b4dd9b46748305fbad2a9584ff565018 C:\filesync_service.wav
b4dd9b46748305fbad2a9584ff565018 C:\original.wav

The latest version of Uploader must be installed on the PC. Additionally, the DirectX installation mus be repeated.

For recording and playback in ProDictate there is DirectSound or WindowsMultimedia as format available.

"Please check browser security settings.User .NET control failed to initialize! -- Please check .NET 2.0 security settings."

In Internet Explorer, the trust level for the ProDictate server must be changed to "Trusted sites".
Click on Internet Explorer:
Tools -> Internet Options -> Security
-Trusted Sites
-Sites
Enter your ProDictate URL (http://xxxxx) ein.
-Add
The URL will be added.
-Close
-OK

In the web.config file the setting for the access mus be changed:

add key="Database_JobListener" value="server=PRODICTATE\SQLExpress;database=ProDictate;Integrated Security=SSPI;"/

To repair IIS mappings for ASP.NET using Aspnet_regiis.exe

- Click Start, click Run.

- Enter cmd in the Open box in the Run dialog box, and then click OK.

- Enter in the new window at the command prompt, type the following line:

- "% systemroot% \ Microsoft.NET \ Framework \ version \ aspnet_regiis.exe"-i.

Check the settings for "ConnectString" in the configuration file:

"ConnectString" value="http://192.168.11.51/ProDictate/Service/JobListener.asmx"/>
"TextChunkEncoding" value="1252"/>
"UploadRetryPeriod" value="2"/>
"UploadBlockSize" value="16384"/>
"UserAccount" value="dummy"/>
"UserPassword" value="dummy"/>
"WindowsAuth" value="n"/>
"AdPath" value="LDAP://192.168.11.50"/>
"UseImportAccount" value="y"/>
"UsePopupNotifications" value="n"/>
"UseSoundNotifications" value="y"/>
"QueuePath" value="C:\DSS\QUE\"/>
"ProcessedPath" value="C:\DSS\SAVE\"/>
"FormatTag" value="ADPCM"/>
"DpfCopyPath" value="DpfCopyPath"/>
"WatchDir" value="C:\DSS\out\"/>
"NeedTextChunk" value="n"/>
"IgnoreTextChunkErrors" value="y"/>
"AutoClose" value="0"/>
"sweepinterval" value="30"/>
"SweepCount" value="100"/>

Cause
1. Legacy Virtual Channel drivers that use the Virtual Channel SDK are sending information two times to the server. During this condition, the server will refuse the connection.

2. Allow faster client disk access was manually set in the following registry hive:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\icawd]
"CongestionMonitoring"=dword:00000001

Resolution
1. Workaround to provide for 10.2 clients and above:
Add the following value into HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\WFClient
REG_SZ: AllowVirtualDriverExLegacy
Assign “FALSE” to it.

- Or -
Add AllowVirtualDriverExLegacy=FALSE to Default.ICA file in Web Interface.

2. Remove Congestion Monitoring from the registry.

The user. NET control error points to the lack of permissions:

User .NET control failed to initialize! -- Please check .NET 2.0 security settings.

Please run as administrator the following command:

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
caspol -machine -addgroup All_Code -site XXX.XXX.XXX.XXX FullTrust -name ProDictate

Please replace XXX.XXX.XXX.XXX with the DNS name or IP address of your ProDictate server.

Please check the path "Connect String" in the file ProDictateUploader.exe.config.