Online Help - ProDictate

Delete the plugin under c:\program files\office\office\10\microsoft addons. On the next start comes the question of whether the plugin should be disabled.

Add-In for Outlook 2007:

Tools -> Trust Center -> Add-Ins
there at the bottom go to the "Exchange Client Extensions". There the add-in can be disabled.

The configuration file on the Liscon ThinClient is stored in the folder /config/thinclient.

Push Ctrl + Alt + C at Liscon Thin Client and login with admin password.

- Click at the administration on "All"
- Click in the middle on "Event Commands"
- At the "Run Command 2" enter "/ config/thinclient/tc-init.sh"
- Click "Change"
- Click on "Save changes"
- Restart the Thin Client

The following settings must be set up to use Thin Clients with ProDictate:

ThinClientSampleRate=8000,
ThinClientUploadBanwidth=0 (zero),
ThinClientDownliadBanwidth=0 (zero)
Speex Abtastrate=SPEEX_NARROW_BAND

The ICA connection should be restarted.

By default, the delete routine is set to 30 days and can be customized.

add key="sweepinterval" value="30"

The settings for the log size can be adjusted in the file "ProDictateClientGlobal.xml.

Complete the below values to suit your needs.

To compare two audio files, proceed as follows:

C:\>md5deep *.wav
b4dd9b46748305fbad2a9584ff565018 C:\filesync_old.wav
b4dd9b46748305fbad2a9584ff565018 C:\filesync_service.wav
b4dd9b46748305fbad2a9584ff565018 C:\original.wav

The latest version of Uploader must be installed on the PC. Additionally, the DirectX installation mus be repeated.

For recording and playback in ProDictate there is DirectSound or WindowsMultimedia as format available.

"Please check browser security settings.User .NET control failed to initialize! -- Please check .NET 2.0 security settings."

In Internet Explorer, the trust level for the ProDictate server must be changed to "Trusted sites".
Click on Internet Explorer:
Tools -> Internet Options -> Security
-Trusted Sites
-Sites
Enter your ProDictate URL (http://xxxxx) ein.
-Add
The URL will be added.
-Close
-OK

In the web.config file the setting for the access mus be changed:

add key="Database_JobListener" value="server=PRODICTATE\SQLExpress;database=ProDictate;Integrated Security=SSPI;"/

To repair IIS mappings for ASP.NET using Aspnet_regiis.exe

- Click Start, click Run.

- Enter cmd in the Open box in the Run dialog box, and then click OK.

- Enter in the new window at the command prompt, type the following line:

- "% systemroot% \ Microsoft.NET \ Framework \ version \ aspnet_regiis.exe"-i.

Check the settings for "ConnectString" in the configuration file:

"ConnectString" value="http://192.168.11.51/ProDictate/Service/JobListener.asmx"/>
"TextChunkEncoding" value="1252"/>
"UploadRetryPeriod" value="2"/>
"UploadBlockSize" value="16384"/>
"UserAccount" value="dummy"/>
"UserPassword" value="dummy"/>
"WindowsAuth" value="n"/>
"AdPath" value="LDAP://192.168.11.50"/>
"UseImportAccount" value="y"/>
"UsePopupNotifications" value="n"/>
"UseSoundNotifications" value="y"/>
"QueuePath" value="C:\DSS\QUE\"/>
"ProcessedPath" value="C:\DSS\SAVE\"/>
"FormatTag" value="ADPCM"/>
"DpfCopyPath" value="DpfCopyPath"/>
"WatchDir" value="C:\DSS\out\"/>
"NeedTextChunk" value="n"/>
"IgnoreTextChunkErrors" value="y"/>
"AutoClose" value="0"/>
"sweepinterval" value="30"/>
"SweepCount" value="100"/>

Cause
1. Legacy Virtual Channel drivers that use the Virtual Channel SDK are sending information two times to the server. During this condition, the server will refuse the connection.

2. Allow faster client disk access was manually set in the following registry hive:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\icawd]
"CongestionMonitoring"=dword:00000001

Resolution
1. Workaround to provide for 10.2 clients and above:
Add the following value into HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\WFClient
REG_SZ: AllowVirtualDriverExLegacy
Assign “FALSE” to it.

- Or -
Add AllowVirtualDriverExLegacy=FALSE to Default.ICA file in Web Interface.

2. Remove Congestion Monitoring from the registry.

The user. NET control error points to the lack of permissions:

User .NET control failed to initialize! -- Please check .NET 2.0 security settings.

Please run as administrator the following command:

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
caspol -machine -addgroup All_Code -site XXX.XXX.XXX.XXX FullTrust -name ProDictate

Please replace XXX.XXX.XXX.XXX with the DNS name or IP address of your ProDictate server.

Please check the path "Connect String" in the file ProDictateUploader.exe.config.