Support
Brainworks GmbH
our Service

Online Help
You find the answers to almost all questions regarding our product range in our detailed online help.
Hotline Contact
Our friendly hotline personnel answers your questions regarding our products competently and reliably. The hotline is available betwenn 0900 and 1630 (GMT+01:00). You will find the phone numbers here.
Fast Help per Email
You are welcome to use our feedback form. Brainworks answers in most cases by the next workday with a well researched answer to your inquiry.
Live Support
We want to help you quickly and solve your problems at your first call. We are offering a unique service.
Help Desk
We want to help you quickly and solve your problems at your first call. We are offering a unique service.
Dictation system...
ProDictate
ProDictate has been developed with Microsoft® ´s new .NET technology.
In the development of ProDictate special emphasis has been laid upon sound quality and functionality. Simple installation procedure and intuitive handling provide smooth work flows.

ProDictate provides interfaces to external applications and supports you in enhancing your profitability
Headphones...
Headphones
Our headphones for current dictation systems. For recording- and playback-devices with 3.5 mm plug sockets.

CareCenter Integration
ProDictate
Integration of Siemens Clinicom CareCenter is accomplished with the new ProDictate interface.
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Dictation-recording directly from CareCenter with relevant dictation informations and document description offers you a complete integration of the dictation system.
ProDictate interface also offers an opportunity to integrate the Dictaphone Enterprise Express® Voice System into the Care Center.
Voice over IP
Internet Telephony
Voice over IP telephone systems as stand-alone solutions or as supplements for an existing installation.

Solutions on Open Source platforms build up connections over the Internet and reduce telephone expenses significantly.
Sangoma Hardware...
Sangoma is one of the first hardware suppliers for voice, data and video
Halo quadrat...
Halo quadrat is one of the leading and most innovative consulting companies for voice solutions.
Dictation software...
ProRecorder
ProRecorder has been developed with Microsoft's® .NET technology.
Special emphasis on sound quality and functionality has been our guideline in the conception of this application.
ProRecorder® provides interfaces to external applications and assists you in increasing your profitability.





